We offer the following payment options:

Swish
With Swish, you can easily and quickly pay using the Swish app on your mobile phone.

Card payment and invoice
We accept card payments with VISA, MasterCard, and Klarna Pay Now, as well as invoice payments with Klarna Pay Later. When you pay by credit card or Klarna, your payment is handled by our payment partner Shopify Payments to ensure fast and secure payment.

If you have questions regarding your invoice or your installment account (not product-related questions), please contact Klarna at 08-120 120 10.

We currently do not sell gift cards.

You can add to and amend an order until your order has started processing.

For the fastest service, call us on +46 8-754 37 00 and we will help you change your order - please have your order number ready!

We do everything we can to get your package out as quickly as possible. Our normal delivery time is 1-3 days.

We ship our parcels with DSV (Schenker), PostNord and DHL. Within Sweden, you can choose a service point or parcel locker under "shipping method" at checkout.

If you choose PostNord and delivery to a service point, you will receive a notification via the PostNord app if you have registered in the app. If you are not registered, you will receive an SMS or letter notification when the parcel is ready for collection.

All parcels remain at the service point for 7 days before being returned. You can extend the collection period to 14 days yourself via the PostNord app.

Uncollected parcels are charged SEK 150 within Sweden and SEK 200 outside Sweden.

To collect a parcel from a PostNord parcel locker, you must use the PostNord app and be able to identify yourself via Mobile BankID. Activate Bluetooth on your mobile phone, stand close to the parcel locker and follow the instructions in the app.

Free shipping within Sweden on orders over SEK 449.

Shipping costs within the EU are calculated at checkout.
Shipping cost to Norway is SEK 249.

As a private individual, you have the right to withdraw from your purchase within 14 days of receiving the item. If you wish to withdraw from your purchase, please email us at kundservice@qforskin.se to inform us that you wish to exercise your right of withdrawal. We will then email you a return shipping label and a return form, which we ask you to fill in and include in the package. After we have received the return and confirmed that the products are unused and in their original packaging, we will issue a refund or credit the invoice, depending on the chosen payment method. In the case of a refund, the cost of the return will be deducted from the amount refunded. The cost of return postage is SEK 59.

You do not have the right of withdrawal if: the item has been used, the seal has been broken, or if the item is not in its original condition.

In cases where a used item is returned or otherwise damaged by you as a customer, we have the right to deduct the depreciation in value when we refund you.

We always do our utmost to ensure you receive products of the highest quality, but sometimes mistakes happen. If you have received a damaged or incorrect item, please contact us at kundservice@qforskin.se

If you need to return a damaged item to us, the easiest way to do so is in the packaging and wrapping in which it was sent. We comply with the Consumer Purchase Act, which entails a 36-month right to make a complaint. The right to make a complaint only covers original defects, i.e., defects that were present in the product upon delivery.

In the event of return shipping for a damaged/incorrect item, we always cover the return cost. However, please note that we only cover the cost if you have first contacted us and received instructions to return the item.

Sweden: 59 kr
Outside Sweden: 149 kr

For packages not collected, the following fees apply:

Sweden: 150 SEK

Outside Sweden 200 SEK

We are incredibly proud of our unique signature scent. It is a light, natural scent, and many people with sensitive skin are delighted to be able to use a scented product that feels luxurious despite their sensitivity. Many people find that the scent is reminiscent of apple and honey, but it contains no ingredients from apple or honey; instead, the scent comes from fragrance compounds blended from the plant kingdom.

No, absolutely not. As a skincare producer, we believe it is very important to create more sustainable consumption patterns. With our oceans set to contain more plastic than fish by 2050, we think it is incredibly important not to develop products unnecessarily.

That is why we have developed multifunctional products; products that can be used for several different purposes. For example, our oil can be used for a dry scalp, hands, feet, under face cream, for intimate care, and on arms and legs. Our face cream is specially formulated to be used as a face and eye cream, and as a day and night cream. Our shampoos can be used for different hair types and also as a shower gel.

This is possible because our chemists use innovative formulas and the latest biotechnology, and because we choose to stay at the forefront when it comes to selecting ingredients.

Our dietary supplements are produced in Finland and our skin and hair care products are produced in Denmark.

Blackcurrants, sea buckthorn, and lingonberries are rich in nutrients, but it is the oil inside the seeds that contains the super-nutrient. Therefore, simply eating the whole berries is not enough to benefit from their health-promoting effects, as the seeds are so small and tend to pass through the digestive tract.

We have not tested combining our products with other brands and therefore cannot comment on the effect.

If your skin is reactive, very sensitive, flushes easily or is temporarily stressed, you should not mix different brands. Doing so can instead cause stress and lead to more skin problems.

Q for Skin is sold at Hälsokraft, Life, Kronans Apotek (online) and selected health food stores, skin therapists, and hair salons.

Due to the disagreement about which guidelines should apply, for what should be approved/interpreted as organic, we have decided to wait for the organic seal. Discussions with attempts to reach agreement are ongoing within the EU. We have instead chosen to invest and focus on conducting clinical studies with scientific measuring instruments to ensure the effects our self-care concepts can achieve.

No, Q for Skin has never and will never test its products on animals. If you buy products that are produced within the EU, you can be sure that no animal testing is done. It has been banned for many years.

Quick Relief Shampoo contains honey, otherwise all products are completely vegan.

No, it is not in any of our products.

Q for Skin combines research and Nordic nutrition to create gentle and effective skin and hair care.

Our chemists carefully select ingredients with consideration for people, animals, and the environment. Since our products should be gentle on both skin and the environment, compromises must be made, as unfortunately not everything natural is best for sensitive skin. For example, in our Quick Relief Shampoo, our chemists have chosen to use an anti-fungal substance called Piroctone Olamine instead of tea tree oil, which is a natural essential oil. As we pay special attention to sensitive skin, we opt out of essential oils because more and more people are experiencing allergic reactions. Q for Skin should be a safe choice.

Through high-tech research, we create multifunctional products that reduce unnecessary waste. Instead of separate oils for nails, scalp, intimate care, and face, we offer smart, versatile solutions – better for both you and the environment.